ICEpdf
  1. ICEpdf
  2. PDF-569

PDF does not rendered

          Details

          • Type: Bug Bug
          • Status: Closed
          • Priority: Major Major
          • Resolution: Fixed
          • Affects Version/s: 5.0
          • Fix Version/s: 5.0.1
          • Component/s: Core/Parsing
          • Labels:
            None
          • Environment:
            5.0 Pro w/ JAI
          • Salesforce Case Reference:
          • Workaround Description:
            For 5.0.1 use the system property -Dorg.icepdf.core.ccittfax.jai=true and a heap size of at least -Xmx128m.

            Description

            The attached PDF renders a blank page for all 37 pages. It was originally throwing an out of memory but expanding the heap to -Xms512m -Xmx1024m resolves that. However, the PDF doesn't render and there is nothing suspicious in the logs. The user also reported a somewhat similar issue in PDF-568
            1. PDF File
              sc12119.pdf
              4.44 MB
              Tyler Johnson

              Activity

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              Patrick Corless made changes -
              Status Resolved [ 5 ] Closed [ 6 ]
              Patrick Corless made changes -
              Status Open [ 1 ] Resolved [ 5 ]
              Resolution Fixed [ 1 ]
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              Closing

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              Patrick Corless added a comment - Closing
              Patrick Corless made changes -
              Workaround Description For 5.0.1 use the system property -Dorg.icepdf.core.ccittfax.jai=true and a heap size of at least -Xmx128m.
              Patrick Corless made changes -
              Fix Version/s 5.0.1 [ 10872 ]
              Tyler Johnson made changes -
              Attachment sc12119.pdf [ 15825 ]
              Tyler Johnson made changes -
              Salesforce Case Reference 5007000000T5TjVAAV
              Tyler Johnson made changes -
              Field Original Value New Value
              Description The attached PDF renders a blank page for all 37 pages. It was originally throwing an out of memory but expanding the heap to -Xms512m -Xmx1024m resolves that. However, the PDF doesn't render and there is nothing suspicious in the logs. The user also reported a somewhat similar issue in PDF-586 The attached PDF renders a blank page for all 37 pages. It was originally throwing an out of memory but expanding the heap to -Xms512m -Xmx1024m resolves that. However, the PDF doesn't render and there is nothing suspicious in the logs. The user also reported a somewhat similar issue in PDF-568
              Tyler Johnson created issue -

                People

                • Assignee:
                  Patrick Corless
                  Reporter:
                  Tyler Johnson
                • Votes:
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                  Watchers:
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                  Dates

                  • Created:
                    Updated:
                    Resolved: