Details
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Type:
Bug
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Status: Closed
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Priority:
Major
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Resolution: Cannot Reproduce
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Affects Version/s: 5.1.2, 6.0.0_P01
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Fix Version/s: 6.3
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Component/s: Core/Rendering, Font Engine
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Labels:None
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Environment:All
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Support Case References:Support Case #13399 - https://icesoft.my.salesforce.com/50070000019HAyg
Description
With the provided PDF file, the text rendered is overlapping other text. This PDF was originally part of PDF-878 where an NPE was being thrown but the text overlapping issue seems to be a different issue.
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Attached the logs I see in my local environment. It's odd as at one point I couldn't see this issue with the 5.1.2 P02 release but I can see it now on this release as well as others. Maybe something changed from my Win 10 upgrade.
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Arran Mccullough
added a comment - Attached the logs I see in my local environment. It's odd as at one point I couldn't see this issue with the 5.1.2 P02 release but I can see it now on this release as well as others. Maybe something changed from my Win 10 upgrade.
Arran, can you double check that removing HEB____.TTF from your fontproperties cache addresses this issue?
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Patrick Corless
added a comment - Arran, can you double check that removing HEB____.TTF from your fontproperties cache addresses this issue?
Yes, it seems to work fine when I comment out that line. I am checking with the customer to see if this helps them as well.
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Arran Mccullough
added a comment - Yes, it seems to work fine when I comment out that line. I am checking with the customer to see if this helps them as well.
Customer does not have the "HEB____.TTF" font defined in their fontproperties cache so the workaround doesn't work for them.
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Arran Mccullough
added a comment - Customer does not have the "HEB____.TTF" font defined in their fontproperties cache so the workaround doesn't work for them.
closing.
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Patrick Corless
added a comment - closing.
This appears to be a general font substitution issue. On my windows box Arial and Arial-bold are being substituted and the PDF renders without any overlapping text. It would be good to get a log of which fonts are being substituted via finer logging output.