Details
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Type:
Bug
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Status: Open
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Priority:
Major
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Resolution: Unresolved
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Affects Version/s: 6.3.2
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Fix Version/s: None
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Component/s: Viewer RI
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Labels:None
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Environment:Pro/Annotation Widget Components
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Support Case References:Support Case 00014448:- https://icesoft.my.salesforce.com/5000g000024KQv2?srPos=0&srKp=500
Description
The root of the problem appears to be a null bbox.
STEPS TO REPRODUCE:
1) Open the attached editable PDF in the app
2) Observe "Last Name" field (text was added to this field in another pdf editor)
ACTUAL RESULTS:
Text in "Last Name" field:
- is not initially visible, however clicking in the field does reveal it
- does not appear on printouts
- cannot be further edited (changes made to the field do not get saved)
EXPECTED RESULTS:
Text added in step 2 should appear as normal, be present on printouts and still be editable.
ADDITIONAL INFORMATION:
Further information from our developer:
Please forward the attached "Editable1.pdf" to ICEsoft. Acrobat Reader, macOS Preview and Microsoft Edge show "1234567890" in the "Last Name" field, but "icepdf-viewer-6.3.2.jar" shows an empty field.
STEPS TO REPRODUCE:
1) Open the attached editable PDF in the app
2) Observe "Last Name" field (text was added to this field in another pdf editor)
ACTUAL RESULTS:
Text in "Last Name" field:
- is not initially visible, however clicking in the field does reveal it
- does not appear on printouts
- cannot be further edited (changes made to the field do not get saved)
EXPECTED RESULTS:
Text added in step 2 should appear as normal, be present on printouts and still be editable.
ADDITIONAL INFORMATION:
Further information from our developer:
Please forward the attached "Editable1.pdf" to ICEsoft. Acrobat Reader, macOS Preview and Microsoft Edge show "1234567890" in the "Last Name" field, but "icepdf-viewer-6.3.2.jar" shows an empty field.
Activity
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Then the text is updated I'm also seeing a slightly different font size when we regenerate the content stream. Will look further into that.