Details
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Type:
Bug
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Status: Closed
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Priority:
Major
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Resolution: Fixed
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Affects Version/s: 6.2.3
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Fix Version/s: 6.2.4
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Component/s: Printing
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Labels:None
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Environment:All
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Support Case References:Support Case #14098 - https://icesoft.my.salesforce.com/5007000001jYWVj
Description
When printing the provided PDF file, some issues are seen in the printed file:
- There is a signature that is cut in half. The signature is rendered fine in the Viewer.
- There is an image/icon at the bottom left. This image is seen in the viewer but not shown when rendered/printed in Adobe.
- There is a signature that is cut in half. The signature is rendered fine in the Viewer.
- There is an image/icon at the bottom left. This image is seen in the viewer but not shown when rendered/printed in Adobe.
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Marking as fixed.
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Patrick Corless
added a comment - Marking as fixed.
I've made a small modification the print helper as a work around to the image clipping issue. It seems to fix the clipping issue with are seeing with a page that contains a large number of images.
On our printers we are seeing about 275-650 Kb spools size. Regardless I've made a few tweaks to our ImageUtility to avoid a case where the type3 glyph images were being created with transparency values. Also it maybe possible to reduce the clients reported spool size with the property
-Dorg.icepdf.core.paint.disableAlpha=false
As for the graphic at the bottom of the page I can't find a reason not to paint it. From my testing other PDF viewers also print this graphic and there is no customer BMC tags being uses so I'm left scratching my head.