ICEpdf
  1. ICEpdf
  2. PDF-1023

PDF rendering entirely blank

          Details

          • Type: Bug Bug
          • Status: Closed
          • Priority: Major Major
          • Resolution: Fixed
          • Affects Version/s: 6.1.2
          • Fix Version/s: 6.3
          • Component/s: Core/Rendering
          • Labels:
            None
          • Environment:
            All. Even your desktop demo viewer.

            Description

            When you open the attached document it shows two white pages, but the first one does have content.
            1. PDF File
              instanciaFirmasFisicas_1473071242398.pdf
              110 kB
              Yassine El Bouamri
            2. PDF File
              requerimiento.pdf
              70 kB
              Yassine El Bouamri

              Activity

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              Yassine El Bouamri created issue -
              Yassine El Bouamri made changes -
              Field Original Value New Value
              Attachment instanciaFirmasFisicas_1473071242398.pdf [ 22288 ]
              Hide
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              Yassine El Bouamri added a comment -

              Another example.

              Show
              Yassine El Bouamri added a comment - Another example.
              Yassine El Bouamri made changes -
              Attachment requerimiento.pdf [ 22289 ]
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              Patrick Corless added a comment -

              When I have JAI on the class path the PDF renders correctly on my windows system. Could you give me more information about your classpath and system?

              Show
              Patrick Corless added a comment - When I have JAI on the class path the PDF renders correctly on my windows system. Could you give me more information about your classpath and system?
              Hide
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              Yassine El Bouamri added a comment -

              Oh, sorry, you're right. I've managed to make it work on other environments (Windows and Linux), but not on this one particularly (Ubuntu 14.04.4 LTS (GNU/Linux 4.2.0-27-generic x86_64). All of them have the same classpath with the same versions: jai-core-1.1.3.jar, jai_imageio-1.1.jar, jai_codec-1.1.3.jar

              I'll keep trying.

              Show
              Yassine El Bouamri added a comment - Oh, sorry, you're right. I've managed to make it work on other environments (Windows and Linux), but not on this one particularly (Ubuntu 14.04.4 LTS (GNU/Linux 4.2.0-27-generic x86_64). All of them have the same classpath with the same versions: jai-core-1.1.3.jar, jai_imageio-1.1.jar, jai_codec-1.1.3.jar I'll keep trying.
              Yassine El Bouamri made changes -
              Attachment GTI-SELI-Entidades-MatCasPru.pdf [ 22423 ]
              Yassine El Bouamri made changes -
              Attachment GTI-SELI-Entidades-MatCasPru.pdf [ 22423 ]
              Hide
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              Patrick Corless added a comment -

              It would appear both files have an incorrect CITTFax compress type flag. If the classpath is setup with JAI and image IO libraries the fall back code and exception handling will find the correct compression type. We are moving away form JAI soon which will hopefully make issue such as this a little easier to detect and compensate for.

              clibwrapper_jiio.jar
              jai_codec.jar
              jai_core.jar
              jai_iamgeio.jar

              Show
              Patrick Corless added a comment - It would appear both files have an incorrect CITTFax compress type flag. If the classpath is setup with JAI and image IO libraries the fall back code and exception handling will find the correct compression type. We are moving away form JAI soon which will hopefully make issue such as this a little easier to detect and compensate for. clibwrapper_jiio.jar jai_codec.jar jai_core.jar jai_iamgeio.jar
              Judy Guglielmin made changes -
              Support Case References Support Case 14158:- https://icesoft.my.salesforce.com/5007000001lUQxH
              Patrick Corless made changes -
              Fix Version/s 6.3 [ 13093 ]
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              Patrick Corless added a comment -

              Marking as fixed. The files not render correctly with the twelve monkey's library on the class bath and the new imaging code.

              Show
              Patrick Corless added a comment - Marking as fixed. The files not render correctly with the twelve monkey's library on the class bath and the new imaging code.
              Patrick Corless made changes -
              Status Open [ 1 ] Resolved [ 5 ]
              Resolution Fixed [ 1 ]
              Patrick Corless made changes -
              Status Resolved [ 5 ] Closed [ 6 ]

                People

                • Assignee:
                  Patrick Corless
                  Reporter:
                  Yassine El Bouamri
                • Votes:
                  0 Vote for this issue
                  Watchers:
                  2 Start watching this issue

                  Dates

                  • Created:
                    Updated:
                    Resolved: