Details
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Type:
Bug
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Status: Open
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Priority:
Major
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Resolution: Unresolved
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Affects Version/s: None
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Fix Version/s: None
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Component/s: None
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Labels:None
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Environment:windows 10, java 11
Description
Hello,
In our project we use the ICEpdf version 6.3.2 library.
Now, we have a problem opening new PDF version 1.7, with password only for printing.
At runtime, ICEpdf asks for password on opening. Entering a bad or correct password continues to ask for it. After some attempts, it displays an error message and open a blank screen.
See attached image.
The PDFs are created with Adobe Acrobat Pro DC (version 2022.001.20117).
We cannot recreate PDFs in other ways. We need to open those.
Can you give us support?
Thanks,
Francesco
In our project we use the ICEpdf version 6.3.2 library.
Now, we have a problem opening new PDF version 1.7, with password only for printing.
At runtime, ICEpdf asks for password on opening. Entering a bad or correct password continues to ask for it. After some attempts, it displays an error message and open a blank screen.
See attached image.
The PDFs are created with Adobe Acrobat Pro DC (version 2022.001.20117).
We cannot recreate PDFs in other ways. We need to open those.
Can you give us support?
Thanks,
Francesco
Activity
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cannot edit description:
PDF have a password for editing
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Francesco Zambon
added a comment - cannot edit description:
PDF have a password for editing
cannot change project (ICEfaces -> ICEpdf)
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Francesco Zambon
added a comment - cannot change project (ICEfaces -> ICEpdf)
cannot attach screenshot:
Cannot attach file error-message.jpg: Exception trying to establish attachment directory. Check that the application server and JIRA have permissions to write to it: com.atlassian.jira.web.util.AttachmentException: Cannot write to attachment directory. Check that the application server and JIRA have permissions to write to: /opt/jira/jira-4.3/home/data/attachments/ICE/ICE-11536