Details
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Type:
Bug
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Status: Closed
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Priority:
Major
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Resolution: Fixed
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Affects Version/s: 6.1.1
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Fix Version/s: 6.1.2
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Labels:None
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Environment:All
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Support Case References:Support Case #13786 - https://icesoft.my.salesforce.com/5007000001bfiHa
Description
With the provided PDF file, it is not possible to use the Save As functionality. When attempting this an error message is displayed that states "You do not have permission or the credentials to save this document"
The same functionality works when done in Adobe. The PDF security settings should allow this to happen.
The same functionality works when done in Adobe. The PDF security settings should allow this to happen.
Activity
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Updated save as code to do a "save as" if not modification have been made to the PDF as is the case when the no modifications has been set for permissions. If the user doesn't have the pro version a dialog will still be presented saying they can't save the changes.
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Patrick Corless
added a comment - Updated save as code to do a "save as" if not modification have been made to the PDF as is the case when the no modifications has been set for permissions. If the user doesn't have the pro version a dialog will still be presented saying they can't save the changes.
This looks to be a legitimate concern. The PDF is indeed encrypted and has specific permissions that specify it can't be modified. We incorrectly interpret this a disable save as. The annotation tools are disabled and thus the PDF can't be modified.
Anyways we can address this in the next release.