Details
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Type: Bug
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Status: Closed
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Priority: Major
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Resolution: Fixed
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Affects Version/s: 6.1
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Fix Version/s: 6.2
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Component/s: Examples
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Labels:None
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Environment:Pro
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Support Case References:Support Case #13698 - https://icesoft.my.salesforce.com/5007000001YtCI0
Description
A customer has had trouble diagnosing a font substitution issue on a Linux system. The issue as it turns out is a AccessControlException when the process running the JVM doesn't have permission to read the fonts paths in question.
During the font path read we catch and log AccessControlException as well as Throwable but we do this at the loggger.finer level which might not show up in the users logs.
The proposal here to take a look at he loading process and see if we can provide better logging for the process and raise the appropriate warnings if now font scan be found.
During the font path read we catch and log AccessControlException as well as Throwable but we do this at the loggger.finer level which might not show up in the users logs.
The proposal here to take a look at he loading process and see if we can provide better logging for the process and raise the appropriate warnings if now font scan be found.
Activity
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Patrick Corless
created issue -
Patrick Corless
made changes -
Field | Original Value | New Value |
---|---|---|
Fix Version/s | 6.2 [ 12974 ] |
Arran Mccullough
made changes -
Support Case References | Support Case #13698 - https://icesoft.my.salesforce.com/5007000001YtCI0 |
Patrick Corless
made changes -
Fix Version/s | 6.2 [ 13090 ] | |
Fix Version/s | 6.4 [ 12974 ] |
Patrick Corless
made changes -
Status | Open [ 1 ] | Resolved [ 5 ] |
Resolution | Fixed [ 1 ] |
Patrick Corless
made changes -
Status | Resolved [ 5 ] | Closed [ 6 ] |