Details
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Type:
Bug
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Status: Closed
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Priority:
Major
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Resolution: Fixed
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Affects Version/s: 6.1
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Fix Version/s: 6.2
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Component/s: Examples
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Labels:None
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Environment:Pro
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Support Case References:Support Case #13698 - https://icesoft.my.salesforce.com/5007000001YtCI0
Description
A customer has had trouble diagnosing a font substitution issue on a Linux system. The issue as it turns out is a AccessControlException when the process running the JVM doesn't have permission to read the fonts paths in question.
During the font path read we catch and log AccessControlException as well as Throwable but we do this at the loggger.finer level which might not show up in the users logs.
The proposal here to take a look at he loading process and see if we can provide better logging for the process and raise the appropriate warnings if now font scan be found.
During the font path read we catch and log AccessControlException as well as Throwable but we do this at the loggger.finer level which might not show up in the users logs.
The proposal here to take a look at he loading process and see if we can provide better logging for the process and raise the appropriate warnings if now font scan be found.
Activity
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- Comments
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- Activity
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Quite a bit of work was done around font loading on linux as part of PDF-1046. However the exception logging wasn't changed. I've updated AccessControlException catches to log as warnings and moved general exception to fine level from finer.
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Patrick Corless
added a comment - Quite a bit of work was done around font loading on linux as part of PDF-1046 . However the exception logging wasn't changed. I've updated AccessControlException catches to log as warnings and moved general exception to fine level from finer.
Marking as fixed.
Show
Patrick Corless
added a comment - Marking as fixed.
"Just to clarify, the issue isn't specifically an access violation trying to open the font, but rather it working when the font is located in a writable folder and not working when the font is in a read-only folder."