JAI or not the error still occur. Here's the stack track.
13-Jan-2010 8:47:42 PM org.icepdf.core.pobjects.filters.CCITTFax deriveBufferedImageFromTIFFBytes
FINE: deriveBufferedImageFromTIFFBytes() : Could not derive image from data bytes:
java.lang.Error: Invalid code encountered while decoding 2D group 4 compressed data.
at com.sun.media.jai.codecimpl.TIFFFaxDecoder.decodeT6(TIFFFaxDecoder.java:1093)
at com.sun.media.jai.codecimpl.TIFFImage.getTile(TIFFImage.java:1067)
at javax.media.jai.RenderedImageAdapter.getTile(RenderedImageAdapter.java:156)
at javax.media.jai.NullOpImage.computeTile(NullOpImage.java:170)
at com.sun.media.jai.util.SunTileScheduler.scheduleTile(SunTileScheduler.java:912)
at javax.media.jai.OpImage.getTile(OpImage.java:1139)
at javax.media.jai.RenderedOp.getTile(RenderedOp.java:2268)
at org.icepdf.core.pobjects.filters.CCITTFax.deriveBufferedImageFromTIFFBytes(CCITTFax.java:834)
at org.icepdf.core.pobjects.filters.CCITTFax.attemptDeriveBufferedImageFromBytes(CCITTFax.java:741)
at org.icepdf.core.pobjects.Stream.nonDecodeCCITTMakeImage(Stream.java:1479)
at org.icepdf.core.pobjects.Stream.decodeCCITTFaxDecodeOrDCTDecodeOrJBIG2DecodeImage(Stream.java:533)
at org.icepdf.core.pobjects.Stream.getImage(Stream.java:1741)
at org.icepdf.core.pobjects.Stream.getImage(Stream.java:1704)
at org.icepdf.core.pobjects.Resources.getImage(Resources.java:261)
at org.icepdf.core.util.ContentParser.parse(ContentParser.java:453)
at org.icepdf.core.pobjects.Page.init(Page.java:377)
at org.icepdf.core.views.swing.PageViewComponentImpl$PageInitilizer.run(PageViewComponentImpl.java:1122)
at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(ThreadPoolExecutor.java:886)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:908)
at java.lang.Thread.run(Thread.java:619)
13-Jan-2010 8:47:42 PM org.icepdf.core.pobjects.filters.CCITTFax deriveBufferedImageFromTIFFBytes
FINE: deriveBufferedImageFromTIFFBytes() : Could not derive image from data bytes:
java.lang.Error: Invalid code encountered.
at com.sun.media.jai.codecimpl.TIFFFaxDecoder.decodeNextScanline(TIFFFaxDecoder.java:621)
at com.sun.media.jai.codecimpl.TIFFFaxDecoder.decode1D(TIFFFaxDecoder.java:583)
at com.sun.media.jai.codecimpl.TIFFImage.getTile(TIFFImage.java:1060)
at javax.media.jai.RenderedImageAdapter.getTile(RenderedImageAdapter.java:156)
at javax.media.jai.NullOpImage.computeTile(NullOpImage.java:170)
at com.sun.media.jai.util.SunTileScheduler.scheduleTile(SunTileScheduler.java:912)
at javax.media.jai.OpImage.getTile(OpImage.java:1139)
at javax.media.jai.RenderedOp.getTile(RenderedOp.java:2268)
at org.icepdf.core.pobjects.filters.CCITTFax.deriveBufferedImageFromTIFFBytes(CCITTFax.java:834)
at org.icepdf.core.pobjects.filters.CCITTFax.attemptDeriveBufferedImageFromBytes(CCITTFax.java:758)
at org.icepdf.core.pobjects.Stream.nonDecodeCCITTMakeImage(Stream.java:1479)
at org.icepdf.core.pobjects.Stream.decodeCCITTFaxDecodeOrDCTDecodeOrJBIG2DecodeImage(Stream.java:533)
at org.icepdf.core.pobjects.Stream.getImage(Stream.java:1741)
at org.icepdf.core.pobjects.Stream.getImage(Stream.java:1704)
at org.icepdf.core.pobjects.Resources.getImage(Resources.java:261)
at org.icepdf.core.util.ContentParser.parse(ContentParser.java:453)
at org.icepdf.core.pobjects.Page.init(Page.java:377)
at org.icepdf.core.views.swing.PageViewComponentImpl$PageInitilizer.run(PageViewComponentImpl.java:1122)
at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(ThreadPoolExecutor.java:886)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:908)
at java.lang.Thread.run(Thread.java:619)
13-Jan-2010 8:47:42 PM org.icepdf.core.pobjects.filters.CCITTFax deriveBufferedImageFromTIFFBytes
FINE: deriveBufferedImageFromTIFFBytes() : Could not derive image from data bytes:
java.lang.Error: End of data reached before next EOL encountered.
at com.sun.media.jai.codecimpl.TIFFFaxDecoder.readEOL(TIFFFaxDecoder.java:1288)
at com.sun.media.jai.codecimpl.TIFFFaxDecoder.decode2D(TIFFFaxDecoder.java:791)
at com.sun.media.jai.codecimpl.TIFFImage.getTile(TIFFImage.java:1063)
at javax.media.jai.RenderedImageAdapter.getTile(RenderedImageAdapter.java:156)
at javax.media.jai.NullOpImage.computeTile(NullOpImage.java:170)
at com.sun.media.jai.util.SunTileScheduler.scheduleTile(SunTileScheduler.java:912)
at javax.media.jai.OpImage.getTile(OpImage.java:1139)
at javax.media.jai.RenderedOp.getTile(RenderedOp.java:2268)
at org.icepdf.core.pobjects.filters.CCITTFax.deriveBufferedImageFromTIFFBytes(CCITTFax.java:834)
at org.icepdf.core.pobjects.filters.CCITTFax.attemptDeriveBufferedImageFromBytes(CCITTFax.java:758)
at org.icepdf.core.pobjects.Stream.nonDecodeCCITTMakeImage(Stream.java:1479)
at org.icepdf.core.pobjects.Stream.decodeCCITTFaxDecodeOrDCTDecodeOrJBIG2DecodeImage(Stream.java:533)
at org.icepdf.core.pobjects.Stream.getImage(Stream.java:1741)
at org.icepdf.core.pobjects.Stream.getImage(Stream.java:1704)
at org.icepdf.core.pobjects.Resources.getImage(Resources.java:261)
at org.icepdf.core.util.ContentParser.parse(ContentParser.java:453)
at org.icepdf.core.pobjects.Page.init(Page.java:377)
at org.icepdf.core.views.swing.PageViewComponentImpl$PageInitilizer.run(PageViewComponentImpl.java:1122)
at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(ThreadPoolExecutor.java:886)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:908)
at java.lang.Thread.run(Thread.java:619)
13-Jan-2010 8:47:43 PM org.icepdf.core.util.ContentParser parse
FINER: End of Content Stream
Can we have them confirm that they have the JAI JARs in their classpath, or installed in their JRE?