Details
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Type:
Bug
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Status: Closed
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Priority:
Major
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Resolution: Fixed
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Affects Version/s: 6.2.5
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Fix Version/s: 6.3
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Component/s: Core/Parsing
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Labels:None
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Environment:any
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Support Case References:
Description
The PDF in question has two image compositions that use a base image that is 2x2 pixels and a mask that is very late, so large in fact most system won't have enough memory to process it (18460x23201) uncompresed is ~3.4GB.
Given the nature of the masking effect we can subsample the mask image to a more seasonable image size. This process take a little time but does get the PDF to render in a reasonable amount of time.
Given the nature of the masking effect we can subsample the mask image to a more seasonable image size. This process take a little time but does get the PDF to render in a reasonable amount of time.
Activity
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| Field | Original Value | New Value |
|---|---|---|
| Fix Version/s | 6.3 [ 13093 ] |
| Support Case References | Support Case 14189:- https://icesoft.my.salesforce.com/5000g00001lkJyH?srPos=0&srKp=500 |
| Support Case References | Support Case 14189:- https://icesoft.my.salesforce.com/5000g00001lkJyH?srPos=0&srKp=500 |
Support Case 14189:- https://icesoft.my.salesforce.com/5000g00001lkJyH?srPos=0&srKp=500
Support Case 14190 :- https://icesoft.my.salesforce.com/5000g00001lkK37?srPos=1&srKp=500 Support Case 14191:- https://icesoft.my.salesforce.com/5000g00001lkKAN?srPos=2&srKp=500 Support Case 14192:- https://icesoft.my.salesforce.com/5000g00001lkKGk?srPos=3&srKp=500 |
| Status | Open [ 1 ] | Resolved [ 5 ] |
| Resolution | Fixed [ 1 ] |
| Status | Resolved [ 5 ] | Closed [ 6 ] |