ICEpdf
  1. ICEpdf
  2. PDF-1045

No Exception thrown if font is missing

    Details

    • Type: Bug Bug
    • Status: Closed
    • Priority: Major Major
    • Resolution: Fixed
    • Affects Version/s: 5.0.4
    • Fix Version/s: 6.2
    • Component/s: Unknown
    • Labels:
      None
    • Environment:
      Operating System : AIX 7.1

      Description

      When using the ICEPdf API in the AIX environment if a font in the PDF is missing the thread that calls the ICEPdf API to generate the images goes into a waiting thread; and remains in the waiting state.
      Expected behavior : A exception needs to be thrown so that the caller of the API is aware of the issue.

        Issue Links

          Activity

          Abhijit Patil created issue -
          Hide
          Abhijit Patil added a comment -

          Here is AIX supports input: (essentially, they are saying that we need input from ICEPDF team on what their code is waiting on, and that this does not appear to be an AIX specific issue)

          ACTION TAKEN:

          – Reviewed uploaded logs.

          Reviewed javacores uploaded on oct 21st for Java PID 17236040.

          All the javacores were generated manually.

          Java being used is a 64-bit Java6 at SR8FP20. This is bundled with
          Websphere and the Java is in:
          /opt/WebSphere/8_5/AppServerBase1/java/bin/java

          So, the Java used is not a stand-alone Java.

          Java version shows;
          1CIJAVAVERSION JRE 1.6.0 AIX ppc64-64 build
          (pap6460_26sr8fp20-20160111_01(SR8 FP20))
          1CIVMVERSION VM build R26_Java626_SR8_20151222_1616_B283040
          1CIJITVERSION tr.r11_20151209_107111.01
          1CIGCVERSION GC - R26_Java626_SR8_20151222_1616_B283040_CMPRSS
          1CIJITMODES JIT enabled, AOT enabled, FSD disabled, HCR disabled

          AIX OS level is at AIX 7.1

          the javacores were generated at;
          82710.227.000.javacore.20161021.152717.17236040.0001.txt:1TIDATETIME
          Date: 2016/10/21 at 15:27:17
          82710.227.000.javacore.20161021.152917.17236040.0002.txt:1TIDATETIME
          Date: 2016/10/21 at 15:29:17
          82710.227.000.javacore.20161021.153117.17236040.0003.txt:1TIDATETIME
          Date: 2016/10/21 at 15:31:17

          All the javacores show blocked threads.

          Lots of threads are blocked on :
          2LKMONINUSE sys_mon_t:0x00000100179A2018 infl_mon_t:
          0x00000100179A2060:
          3LKMONOBJECT java/lang/Object@0x000000024D167D68: Flat locked by
          "APPROVAL_MCM_THREAD153130.pdf" (J9VMT
          hread:0x0000000043CC9900), entry count 1
          3LKWAITERQ Waiting to enter:
          3LKWAITER "APPROVAL_MCM_THREAD153120.pdf"
          (J9VMThread:0x0000000043CDBC00)
          3LKWAITER "APPROVAL_MCM_THREAD153124.pdf"
          (J9VMThread:0x0000000042009C00)
          3LKWAITER "APPROVAL_MCM_THREAD153866.pdf"
          (J9VMThread:0x0000000043E86C00)
          3LKWAITER "APPROVAL_MCM_THREAD151747.pdf"
          (J9VMThread:0x0000000043D15900)
          .......

          Lock owner thread in turn is waiting to be notified for object monitor
          "org/icepdf/core/pobjects/fonts/nfont/b/i@0x000000024D0C9C38" :

          notified of: 2LKMONINUSE sys_mon_t:0x0000010017A2BBA8 infl_mon_t:
          0x0000010017A2BBF0:
          3LKMONOBJECT
          org/icepdf/core/pobjects/fonts/nfont/b/i@0x000000024D0C9C38: <unowned>
          3LKNOTIFYQ Waiting to be notified:
          3LKWAITNOTIFY "pool-3-thread-1"
          (J9VMThread:0x00000000431CFC00)
          3LKWAITNOTIFY "APPROVAL_MCM_THREAD153130.pdf"
          (J9VMThread:0x0000000043CC9900)
          3LKWAITNOTIFY "pool-3-thread-2"
          (J9VMThread:0x0000000044C2D300)
          3LKWAITNOTIFY "pool-3-thread-4"
          (J9VMThread:0x000000004491A700)
          3LKWAITNOTIFY "pool-3-thread-5"
          (J9VMThread:0x0000000042314100)

          Stack trace of the blocked threads shows
          UAPMarkupHelper.convertFileToImages class of unicacorp application:

          3XMTHREADBLOCK Blocked on: java/lang/Object@0x000000024D167D68 Owned
          by: "APPROVAL_MCM_THREAD153130.pdf"
          (J9VMThread:0x0000000043CC9900, java/lang/Thread:0x00000002450879C8)
          3XMHEAPALLOC Heap bytes allocated since last GC cycle=0
          (0x0)
          3XMTHREADINFO3 Java callstack:
          4XESTACKTRACE at
          com/unicacorp/uap/common/markup/mcm/web/helper/UAPMarkupHelper.convertFileToI
          mages(UAPMarkupHelper.java:115)
          4XESTACKTRACE at
          com/unicacorp/uap/common/markup/mcm/web/helper/UAPMarkupHelper.run(UAPMa
          rkupHelper.java:185)
          3XMTHREADINFO3 Native callstack:
          4XENATIVESTACK _event_wait+0x344 (0x0900000000538348
          [libpthreads.a+0x17348])
          4XENATIVESTACK _cond_wait_local+0x4dc (0x09000000005468A0
          [libpthreads.a+0x258a0])
          4XENATIVESTACK _cond_wait+0xc8 (0x0900000000546E8C
          [libpthrea
          .......

          Lock owner stack trace shows after obtaining waiting to be notified of
          "org/icepdf/core/pobjects/fonts/nfont/b/i@0x000000024D0C9C38":

          3XMTHREADINFO "APPROVAL_MCM_THREAD153130.pdf"
          J9VMThread:0x0000000043CC9900, j9thread_t:0x0000010016781A
          60, java/lang/Thread:0x00000002450879C8, state:CW, prio=5
          3XMJAVALTHREAD (java/lang/Thread getId:0x141, isDaemon:true)
          3XMTHREADINFO1 (native thread ID:0x73C00F1, native
          priority:0x5, native policy:UNKNOWN, vmstate:CW
          , vm thread flags:0x00000101)
          3XMCPUTIME CPU usage total: 0.210140000 secs, user:
          0.096320000 secs, system: 0.113820000 secs
          3XMTHREADBLOCK Waiting on:
          org/icepdf/core/pobjects/fonts/nfont/b/i@0x000000024D0C9C38 Owned by:
          <unowned
          >
          3XMHEAPALLOC Heap bytes allocated since last GC cycle=0
          (0x0)
          3XMTHREADINFO3 Java callstack:
          4XESTACKTRACE at java/lang/Object.wait(Native Method)
          4XESTACKTRACE at java/lang/Object.wait(Object.java:167)
          4XESTACKTRACE at
          org/icepdf/core/pobjects/fonts/nfont/b/i.a(Bytecode PC:293)
          5XESTACKTRACE (entered lock:
          org/icepdf/core/pobjects/fonts/nfont/b/i@0x000000024D0C9C38, e
          ntry count: 1)
          4XESTACKTRACE at
          org/icepdf/core/pobjects/fonts/nfont/i.getRA(Bytecode PC:31)
          4XESTACKTRACE at
          org/icepdf/core/pobjects/fonts/nfont/i.<init>(Bytecode PC:6)
          4XESTACKTRACE at
          org/icepdf/core/pobjects/fonts/nfont/NFontTrueType.<init>(Bytecode PC:2)
          4XESTACKTRACE at
          sun/reflect/NativeConstructorAccessorImpl.newInstance0(Native Method)

          .......

          and as shown above, the lock owner is waiting to be notified of some
          event on:
          Waiting on: org/icepdf/core/pobjects/fonts/nfont/b/i@0x000000024D0C9C38
          Owned by: <unowned>

          So, the icepdf application developers need to check what is it the lock
          owner thread is waiting for and take care of it to resolve the blocked
          threads issue.

          The fonts used belong to "org/icepdf/core/pobjects/fonts", so, this
          doesn't look like AIX issue.

          For us to look at this as an AIX issue, please provide data that proves
          this as an AIX issue and also output of following commands from the AIX
          system where the problem is being experienced:
          errpt -a > errpt-a.out
          oslevel -s > oslevel-s.out
          lslpp -hac > lslpp-hac.out
          prtconf > prtconf.out
          emgr -lv3 > emgr-lv3.out 2>&1

          Show
          Abhijit Patil added a comment - Here is AIX supports input: (essentially, they are saying that we need input from ICEPDF team on what their code is waiting on, and that this does not appear to be an AIX specific issue) ACTION TAKEN: – Reviewed uploaded logs. Reviewed javacores uploaded on oct 21st for Java PID 17236040. All the javacores were generated manually. Java being used is a 64-bit Java6 at SR8FP20. This is bundled with Websphere and the Java is in: /opt/WebSphere/8_5/AppServerBase1/java/bin/java So, the Java used is not a stand-alone Java. Java version shows; 1CIJAVAVERSION JRE 1.6.0 AIX ppc64-64 build (pap6460_26sr8fp20-20160111_01(SR8 FP20)) 1CIVMVERSION VM build R26_Java626_SR8_20151222_1616_B283040 1CIJITVERSION tr.r11_20151209_107111.01 1CIGCVERSION GC - R26_Java626_SR8_20151222_1616_B283040_CMPRSS 1CIJITMODES JIT enabled, AOT enabled, FSD disabled, HCR disabled AIX OS level is at AIX 7.1 the javacores were generated at; 82710.227.000.javacore.20161021.152717.17236040.0001.txt:1TIDATETIME Date: 2016/10/21 at 15:27:17 82710.227.000.javacore.20161021.152917.17236040.0002.txt:1TIDATETIME Date: 2016/10/21 at 15:29:17 82710.227.000.javacore.20161021.153117.17236040.0003.txt:1TIDATETIME Date: 2016/10/21 at 15:31:17 All the javacores show blocked threads. Lots of threads are blocked on : 2LKMONINUSE sys_mon_t:0x00000100179A2018 infl_mon_t: 0x00000100179A2060: 3LKMONOBJECT java/lang/Object@0x000000024D167D68: Flat locked by "APPROVAL_MCM_THREAD153130.pdf" (J9VMT hread:0x0000000043CC9900), entry count 1 3LKWAITERQ Waiting to enter: 3LKWAITER "APPROVAL_MCM_THREAD153120.pdf" (J9VMThread:0x0000000043CDBC00) 3LKWAITER "APPROVAL_MCM_THREAD153124.pdf" (J9VMThread:0x0000000042009C00) 3LKWAITER "APPROVAL_MCM_THREAD153866.pdf" (J9VMThread:0x0000000043E86C00) 3LKWAITER "APPROVAL_MCM_THREAD151747.pdf" (J9VMThread:0x0000000043D15900) ....... Lock owner thread in turn is waiting to be notified for object monitor "org/icepdf/core/pobjects/fonts/nfont/b/i@0x000000024D0C9C38" : notified of: 2LKMONINUSE sys_mon_t:0x0000010017A2BBA8 infl_mon_t: 0x0000010017A2BBF0: 3LKMONOBJECT org/icepdf/core/pobjects/fonts/nfont/b/i@0x000000024D0C9C38: <unowned> 3LKNOTIFYQ Waiting to be notified: 3LKWAITNOTIFY "pool-3-thread-1" (J9VMThread:0x00000000431CFC00) 3LKWAITNOTIFY "APPROVAL_MCM_THREAD153130.pdf" (J9VMThread:0x0000000043CC9900) 3LKWAITNOTIFY "pool-3-thread-2" (J9VMThread:0x0000000044C2D300) 3LKWAITNOTIFY "pool-3-thread-4" (J9VMThread:0x000000004491A700) 3LKWAITNOTIFY "pool-3-thread-5" (J9VMThread:0x0000000042314100) Stack trace of the blocked threads shows UAPMarkupHelper.convertFileToImages class of unicacorp application: 3XMTHREADBLOCK Blocked on: java/lang/Object@0x000000024D167D68 Owned by: "APPROVAL_MCM_THREAD153130.pdf" (J9VMThread:0x0000000043CC9900, java/lang/Thread:0x00000002450879C8) 3XMHEAPALLOC Heap bytes allocated since last GC cycle=0 (0x0) 3XMTHREADINFO3 Java callstack: 4XESTACKTRACE at com/unicacorp/uap/common/markup/mcm/web/helper/UAPMarkupHelper.convertFileToI mages(UAPMarkupHelper.java:115) 4XESTACKTRACE at com/unicacorp/uap/common/markup/mcm/web/helper/UAPMarkupHelper.run(UAPMa rkupHelper.java:185) 3XMTHREADINFO3 Native callstack: 4XENATIVESTACK _event_wait+0x344 (0x0900000000538348 [libpthreads.a+0x17348] ) 4XENATIVESTACK _cond_wait_local+0x4dc (0x09000000005468A0 [libpthreads.a+0x258a0] ) 4XENATIVESTACK _cond_wait+0xc8 (0x0900000000546E8C [libpthrea ....... Lock owner stack trace shows after obtaining waiting to be notified of "org/icepdf/core/pobjects/fonts/nfont/b/i@0x000000024D0C9C38": 3XMTHREADINFO "APPROVAL_MCM_THREAD153130.pdf" J9VMThread:0x0000000043CC9900, j9thread_t:0x0000010016781A 60, java/lang/Thread:0x00000002450879C8, state:CW, prio=5 3XMJAVALTHREAD (java/lang/Thread getId:0x141, isDaemon:true) 3XMTHREADINFO1 (native thread ID:0x73C00F1, native priority:0x5, native policy:UNKNOWN, vmstate:CW , vm thread flags:0x00000101) 3XMCPUTIME CPU usage total: 0.210140000 secs, user: 0.096320000 secs, system: 0.113820000 secs 3XMTHREADBLOCK Waiting on: org/icepdf/core/pobjects/fonts/nfont/b/i@0x000000024D0C9C38 Owned by: <unowned > 3XMHEAPALLOC Heap bytes allocated since last GC cycle=0 (0x0) 3XMTHREADINFO3 Java callstack: 4XESTACKTRACE at java/lang/Object.wait(Native Method) 4XESTACKTRACE at java/lang/Object.wait(Object.java:167) 4XESTACKTRACE at org/icepdf/core/pobjects/fonts/nfont/b/i.a(Bytecode PC:293) 5XESTACKTRACE (entered lock: org/icepdf/core/pobjects/fonts/nfont/b/i@0x000000024D0C9C38, e ntry count: 1) 4XESTACKTRACE at org/icepdf/core/pobjects/fonts/nfont/i.getRA(Bytecode PC:31) 4XESTACKTRACE at org/icepdf/core/pobjects/fonts/nfont/i.<init>(Bytecode PC:6) 4XESTACKTRACE at org/icepdf/core/pobjects/fonts/nfont/NFontTrueType.<init>(Bytecode PC:2) 4XESTACKTRACE at sun/reflect/NativeConstructorAccessorImpl.newInstance0(Native Method) ....... and as shown above, the lock owner is waiting to be notified of some event on: Waiting on: org/icepdf/core/pobjects/fonts/nfont/b/i@0x000000024D0C9C38 Owned by: <unowned> So, the icepdf application developers need to check what is it the lock owner thread is waiting for and take care of it to resolve the blocked threads issue. The fonts used belong to "org/icepdf/core/pobjects/fonts", so, this doesn't look like AIX issue. For us to look at this as an AIX issue, please provide data that proves this as an AIX issue and also output of following commands from the AIX system where the problem is being experienced: errpt -a > errpt-a.out oslevel -s > oslevel-s.out lslpp -hac > lslpp-hac.out prtconf > prtconf.out emgr -lv3 > emgr-lv3.out 2>&1
          Hide
          Patrick Corless added a comment -

          5.0.7 is pretty old version of ICEpdf but none the less can you post a thread dump of the stack?

          Show
          Patrick Corless added a comment - 5.0.7 is pretty old version of ICEpdf but none the less can you post a thread dump of the stack?
          Judy Guglielmin made changes -
          Field Original Value New Value
          Support Case References Support Case 13927:- https://icesoft.my.salesforce.com/5007000001euXwb
          Hide
          Patrick Corless added a comment -

          Patch has been back ported to version 5.0.4 awaiting feedback from client.

          Show
          Patrick Corless added a comment - Patch has been back ported to version 5.0.4 awaiting feedback from client.
          Patrick Corless made changes -
          Link This issue duplicates PDF-831 [ PDF-831 ]
          Patrick Corless made changes -
          Link This issue duplicates PDF-697 [ PDF-697 ]
          Patrick Corless made changes -
          Link This issue duplicates PDF-601 [ PDF-601 ]
          Patrick Corless made changes -
          Fix Version/s 6.2 [ 13090 ]
          Hide
          Patrick Corless added a comment -

          Marking as fixed. No further feedback from client.

          Show
          Patrick Corless added a comment - Marking as fixed. No further feedback from client.
          Patrick Corless made changes -
          Status Open [ 1 ] Resolved [ 5 ]
          Resolution Fixed [ 1 ]
          Patrick Corless made changes -
          Status Resolved [ 5 ] Closed [ 6 ]

            People

            • Assignee:
              Patrick Corless
              Reporter:
              Abhijit Patil
            • Votes:
              0 Vote for this issue
              Watchers:
              2 Start watching this issue

              Dates

              • Created:
                Updated:
                Resolved: