Details
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Type: Bug
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Status: Closed
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Priority: Major
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Resolution: Fixed
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Affects Version/s: 6.1.2
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Fix Version/s: 6.3
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Component/s: Core/Rendering
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Labels:None
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Environment:All
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Support Case References:
Description
When trying to render a provided PDF file it is rendered as a blank white page. No errors in the logs but just the following:
Sep 29, 2016 7:58:35 AM org.icepdf.core.util.content.NContentParser parse
FINE: Parsing page content streams: 1
Sep 29, 2016 7:58:35 AM org.icepdf.core.util.content.NContentParser parse
Q
Sep 29, 2016 7:58:35 AM org.icepdf.core.pobjects.filters.CCITTFax deriveBufferedImageFromTIFFBytes
FINE: Decoding TIFF: TIFF_COMPRESSION_GROUP3_1D
Another PDF was provided that the customer says shows the same issue but it looks to be rendering fine for me. There are some different logs when rendering that PDF:
Sep 29, 2016 8:03:14 AM org.icepdf.core.util.content.NContentParser parse
FINE: Parsing page content streams: 1
Sep 29, 2016 8:03:14 AM org.icepdf.core.util.content.NContentParser parse
FINER: Content = q
578.16 0 0 824.40 0 0 cm
/Im1 Do
Q
Sep 29, 2016 8:03:14 AM org.icepdf.core.pobjects.filters.CCITTFax <clinit>
FINER: CCITTFaxDecode Image reader: com.sun.media.imageioimpl.plugins.tiff.TIFFImageReader@1a6542
Sep 29, 2016 8:03:15 AM org.icepdf.core.pobjects.filters.CCITTFax deriveBufferedImageFromTIFFBytes
FINE: Decoding TIFF: TIFF_COMPRESSION_GROUP3_1D
Sep 29, 2016 8:03:15 AM org.icepdf.core.pobjects.filters.CCITTFax deriveBufferedImageFromTIFFBytes
FINER: Decoding TIFF: TIFF_COMPRESSION_GROUP3_1D failed trying alternative
Sep 29, 2016 8:03:15 AM org.icepdf.core.pobjects.filters.CCITTFax deriveBufferedImageFromTIFFBytes
FINE: Decoding TIFF: TIFF_COMPRESSION_GROUP3_2D
Sep 29, 2016 7:58:35 AM org.icepdf.core.util.content.NContentParser parse
FINE: Parsing page content streams: 1
Sep 29, 2016 7:58:35 AM org.icepdf.core.util.content.NContentParser parse
Q
Sep 29, 2016 7:58:35 AM org.icepdf.core.pobjects.filters.CCITTFax deriveBufferedImageFromTIFFBytes
FINE: Decoding TIFF: TIFF_COMPRESSION_GROUP3_1D
Another PDF was provided that the customer says shows the same issue but it looks to be rendering fine for me. There are some different logs when rendering that PDF:
Sep 29, 2016 8:03:14 AM org.icepdf.core.util.content.NContentParser parse
FINE: Parsing page content streams: 1
Sep 29, 2016 8:03:14 AM org.icepdf.core.util.content.NContentParser parse
FINER: Content = q
578.16 0 0 824.40 0 0 cm
/Im1 Do
Q
Sep 29, 2016 8:03:14 AM org.icepdf.core.pobjects.filters.CCITTFax <clinit>
FINER: CCITTFaxDecode Image reader: com.sun.media.imageioimpl.plugins.tiff.TIFFImageReader@1a6542
Sep 29, 2016 8:03:15 AM org.icepdf.core.pobjects.filters.CCITTFax deriveBufferedImageFromTIFFBytes
FINE: Decoding TIFF: TIFF_COMPRESSION_GROUP3_1D
Sep 29, 2016 8:03:15 AM org.icepdf.core.pobjects.filters.CCITTFax deriveBufferedImageFromTIFFBytes
FINER: Decoding TIFF: TIFF_COMPRESSION_GROUP3_1D failed trying alternative
Sep 29, 2016 8:03:15 AM org.icepdf.core.pobjects.filters.CCITTFax deriveBufferedImageFromTIFFBytes
FINE: Decoding TIFF: TIFF_COMPRESSION_GROUP3_2D
Issue Links
- depends on
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PDF-1102 Revamp of the imaging pipeline
- Open
Activity
- All
- Comments
- History
- Activity
- Remote Attachments
- Subversion
Arran Mccullough
created issue -
Patrick Corless
made changes -
Field | Original Value | New Value |
---|---|---|
Fix Version/s | 6.3 [ 13093 ] |
Patrick Corless
made changes -
Judy Guglielmin
made changes -
Support Case References | Support Case #13890 - https://icesoft.my.salesforce.com/5007000001eMPP7 |
Support Case #13890 - https://icesoft.my.salesforce.com/5007000001eMPP7
Support Case #14193 - https://icesoft.my.salesforce.com/5000g00001mhGxq |
Judy Guglielmin
made changes -
Support Case References |
Support Case #13890 - https://icesoft.my.salesforce.com/5007000001eMPP7
Support Case #14193 - https://icesoft.my.salesforce.com/5000g00001mhGxq |
Support Case #13890 - https://icesoft.my.salesforce.com/5007000001eMPP7
Support Case #14193 - https://icesoft.my.salesforce.com/5000g00001mhGxq Support Case #14241 - https://icesoft.my.salesforce.com/5000g00001oAWRe?srPos=0&srKp=500 |
Patrick Corless
made changes -
Status | Open [ 1 ] | Resolved [ 5 ] |
Resolution | Fixed [ 1 ] |
Judy Guglielmin
made changes -
Support Case References |
Support Case #13890 - https://icesoft.my.salesforce.com/5007000001eMPP7
Support Case #14193 - https://icesoft.my.salesforce.com/5000g00001mhGxq Support Case #14241 - https://icesoft.my.salesforce.com/5000g00001oAWRe?srPos=0&srKp=500 |
Support Case #13890 - https://icesoft.my.salesforce.com/5007000001eMPP7
Support Case #14193 - https://icesoft.my.salesforce.com/5000g00001mhGxq Support Case #14241 - https://icesoft.my.salesforce.com/5000g00001oAWRe?srPos=0&srKp=500 Support Case #14268 - https://icesoft.my.salesforce.com/5000g00001q5vB1 |
Patrick Corless
made changes -
Status | Resolved [ 5 ] | Closed [ 6 ] |