ICEmobile
  1. ICEmobile
  2. MOBI-933

Augmented Reality exits and video does not appear

    Details

    • Type: Bug Bug
    • Status: Resolved
    • Priority: Major Major
    • Resolution: Fixed
    • Affects Version/s: BridgeIt 1.0
    • Fix Version/s: BridgeIt 1.0.2
    • Component/s: Containers
    • Labels:
      None
    • Environment:
      BridgeIt, iOS

      Description

      Occasionally when launching an Augmented Reality view shortly after installing or launching BridgeIt, the video view will remain greyed out and the App will return to the browser without prompting after a few seconds.

        Activity

        Ted Goddard created issue -
        Ted Goddard made changes -
        Field Original Value New Value
        Fix Version/s BridgeIt 1.0.2 [ 11378 ]
        Fix Version/s 1.4 Beta [ 10874 ]
        Ted Goddard made changes -
        Assignee Steve Maryka [ steve.maryka ] Ted Goddard [ ted.goddard ]
        Hide
        Ted Goddard added a comment -

        Fix verified in local testing. The root cause was that when the application is first installed, the user is prompted to confirm the use of the location manager. This results in applicationWillResignActive being invoked (due to potential location manager UI in the foreground) and this was used as the trigger point to shut down any BridgeIt foreground views and location tracking.

        The solution is to shut down the AR view and location tracking in applicationDidEnterBackground.

        Show
        Ted Goddard added a comment - Fix verified in local testing. The root cause was that when the application is first installed, the user is prompted to confirm the use of the location manager. This results in applicationWillResignActive being invoked (due to potential location manager UI in the foreground) and this was used as the trigger point to shut down any BridgeIt foreground views and location tracking. The solution is to shut down the AR view and location tracking in applicationDidEnterBackground.
        Ted Goddard made changes -
        Status Open [ 1 ] Resolved [ 5 ]
        Resolution Fixed [ 1 ]

          People

          • Assignee:
            Ted Goddard
            Reporter:
            Ted Goddard
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            Watchers:
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            Dates

            • Created:
              Updated:
              Resolved: