ICEmobile
  1. ICEmobile
  2. MOBI-933

Augmented Reality exits and video does not appear

          Details

          • Type: Bug Bug
          • Status: Resolved
          • Priority: Major Major
          • Resolution: Fixed
          • Affects Version/s: BridgeIt 1.0
          • Fix Version/s: BridgeIt 1.0.2
          • Component/s: Containers
          • Labels:
            None
          • Environment:
            BridgeIt, iOS

            Description

            Occasionally when launching an Augmented Reality view shortly after installing or launching BridgeIt, the video view will remain greyed out and the App will return to the browser without prompting after a few seconds.

              Activity

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              Ted Goddard created issue -
              Ted Goddard made changes -
              Field Original Value New Value
              Fix Version/s BridgeIt 1.0.2 [ 11378 ]
              Fix Version/s 1.4 Beta [ 10874 ]
              Ted Goddard made changes -
              Assignee Steve Maryka [ steve.maryka ] Ted Goddard [ ted.goddard ]
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              Ted Goddard added a comment -

              Fix verified in local testing. The root cause was that when the application is first installed, the user is prompted to confirm the use of the location manager. This results in applicationWillResignActive being invoked (due to potential location manager UI in the foreground) and this was used as the trigger point to shut down any BridgeIt foreground views and location tracking.

              The solution is to shut down the AR view and location tracking in applicationDidEnterBackground.

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              Ted Goddard added a comment - Fix verified in local testing. The root cause was that when the application is first installed, the user is prompted to confirm the use of the location manager. This results in applicationWillResignActive being invoked (due to potential location manager UI in the foreground) and this was used as the trigger point to shut down any BridgeIt foreground views and location tracking. The solution is to shut down the AR view and location tracking in applicationDidEnterBackground.
              Ted Goddard made changes -
              Status Open [ 1 ] Resolved [ 5 ]
              Resolution Fixed [ 1 ]

                People

                • Assignee:
                  Ted Goddard
                  Reporter:
                  Ted Goddard
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                  Dates

                  • Created:
                    Updated:
                    Resolved: