Details
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Type:
Bug
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Status: Resolved
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Priority:
Major
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Resolution: Fixed
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Affects Version/s: EE-4.3.0.GA_P03
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Fix Version/s: EE-4.3.0.GA_P04, EE-3.3.0.GA_P10
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Component/s: ACE-Components
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Labels:None
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Environment:Any
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Support Case References:Support Case 14703 - https://icesoft.my.salesforce.com/5004u00002iAdR3
Description
When trying to use ace:printer to print an ace:richTextEntry component, only a blank page appears in the print preview window of the browser. It is well known that the CKEditor, upon which ace:richTextEntry is based, is a complex piece of javascript and that it uses an iframe for the editor's contents, which could be the reason why ace:printer is not working with it, as its approach consists in cloning elements into its own staging iframe for printing. This JIRA is to find an alternative approach for the ace:printer component to support printing the ace:richTextEntry component.
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| Field | Original Value | New Value |
|---|---|---|
| Assignee | Arturo Zambrano [ artzambrano ] |
| Fix Version/s | EE-4.3.0.GA_P04 [ 13876 ] | |
| Fix Version/s | EE-3.3.0.GA_P10 [ 13877 ] |
| Status | Open [ 1 ] | Resolved [ 5 ] |
| Resolution | Fixed [ 1 ] |