Details
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Type: Bug
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Status: Closed
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Priority: Minor
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Resolution: Fixed
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Affects Version/s: EE-3.3.0.GA_P02
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Fix Version/s: EE-3.3.0.GA_P03
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Component/s: ICE-Components
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Labels:None
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Environment:All
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Assignee Priority:P1
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Support Case References:Support Case #13319 - https://icesoft.my.salesforce.com/50070000013VNaA
Description
A customer has reported that sometimes the ice:outputConnectionStatus component will report that the connection is in trouble via the yellow warning state, when receiving an ICEpush update. The browser console logs show that this is the case:
[icepush.7c172.async-connection] [Tue, 24 Feb 2015 21:13:26 UTC] failed to connect, first retry...
[icepush.7c172] [Tue, 24 Feb 2015 21:13:26 UTC] connection in trouble
The connection is not lost and does continue to function but the yellow state is still applied. A browser refresh or another action is required to revert this.
[icepush.7c172.async-connection] [Tue, 24 Feb 2015 21:13:26 UTC] failed to connect, first retry...
[icepush.7c172] [Tue, 24 Feb 2015 21:13:26 UTC] connection in trouble
The connection is not lost and does continue to function but the yellow state is still applied. A browser refresh or another action is required to revert this.
Issue Links
- depends on
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PUSH-349 Callback mechanism for error-free blocking connection running
- Closed
Activity
Arran Mccullough
created issue -
Arran Mccullough
made changes -
Field | Original Value | New Value |
---|---|---|
Assignee | Ken Fyten [ ken.fyten ] |
Ken Fyten
made changes -
Assignee | Ken Fyten [ ken.fyten ] | Mircea Toma [ mircea.toma ] |
Fix Version/s | EE-3.3.0.GA_P03 [ 11572 ] | |
Priority | Major [ 3 ] | Minor [ 4 ] |
Assignee Priority | P1 [ 10010 ] |
Mircea Toma
made changes -
Mircea Toma
made changes -
Status | Open [ 1 ] | Resolved [ 5 ] |
Resolution | Fixed [ 1 ] |
Ken Fyten
made changes -
Status | Resolved [ 5 ] | Closed [ 6 ] |
Modified status.js to turn off 'connection in trouble' indicator whenever a normal server response is received. The change uses the new ice.blockingConnectionReceive callback introduced by
PUSH-349for resetting the connection indicator.